Juan Carlos nos presenta el resultado de 19 años de trabajo y estudios alrededor del servicio al cliente y este se basa en SASOSER, una palabra polisémica con tres significados. Esta charla nos invita a crear en todos los aspectos de nuestras vidas el hábito de Saludar, Sonreír y Servir. SASOSER: El arte de servir This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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