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Small Business Management Overhaul-Cross Training
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Management Playlist - Small Business Management Overhaul-Cross Training

Enhance your management skills with Markie Williams Online Certification Courses. Topics include change management, productivity, remote work, team building, and leadership. Perfect for professionals seeking growth and effective management strategies.

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8 learners

What you'll learn

Key elements of change management
Upskilling and reskilling management strategies
Overcoming silo mentality in organizations
Effective talent attraction, retention, and management techniques

This course includes

  • 12.5 hours of video
  • Certificate of completion
  • Access on mobile and TV

Summary

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Full Transcript

What's going on? This is Mark Yawim's, a welcome to my channel regarding online certification courses. Allow me to break down these courses and what they consist of. This is a channel we can learn in a new skill set or brush up on an old one.

Continuous education and improvement show it be priority if you want to stay current and you feel the work and plus get paid your worth. So let's get started. When it comes to small business management, they're referring to alignments, corresponding, working with all aspects of the small business, whether it's the financing, managing your employees, the suppliers, and so forth. I worked at a small company for 20 years and the first thing I noticed in 2005 is the lack of cross-training that the departments have and that's from going into certain departments, asking questions and they'll say, well this person isn't here right now and they couldn't answer the question.

Small businesses have to understand that's the biggest setup for failure. Where you don't cross-traine your employees. So fast forward to 2022. The company I was working for folded and I ended up venturing out looking for another place of employment.

And I prefer to small business since I've been at a small business for a little bit over 20 years. I floated around, I checked out, I did some interviews and what I always do is I request, walk me through the building, walk me through the facilities, let me know the process from receiving product, purchasing, the financing, admin, just walk me through. So I did some walkthroughs and asked me, you know, you have any questions. And a question always asked is, what do you stand on when it comes to cross-training?

So three out of four times of the interviews I've done, three out of four managers mentioned that they cross-trained lightly, but is only within their department. So I asked some questions in which I wasn't going to simply ask, but I know they would have called me back out of them, like, not interested. I'm never interested in a company that doesn't cross-traine heavily within the departments and cross-trained amongst other departments. Small businesses have to understand we don't cross-traine, you leave a void, you leave a pause in the workflow.

Some managers may say, well, when the time is right, we will train someone for that position if someone is absent, if they're sick, they own vacation. You have to understand people may take a week vacation, two weeks vacation, what if the employee gets up and leave? It leaves a void. Management may say, well, they have to give us a two-week notice.

Not anymore. This is why small businesses need to proper overhaul when it comes to cross-training. Of course, it's going to be pros and cons behind it, being overworked, not being compensated, loss of focus, interest, health. People might just get up and leave, but there's a lot of probe to it.

When it comes to learning a new work experience, hand-on experience, free training, a lot of positions also need certifications. Companies are getting you certified just by simply because you want to cross-strain. Hell, I had an OSHA card. I had certification and scaffold.

I never built a scaffold in my life, but I had certifications for it. It could just unvolunteer my services, and they had to certify me. I never had to walk a site and flash my OSHA card. Maybe once, and that was it, never built a scaffold in my life and was certified.

So, it's things you can take to another company. A small business at that with certifications that you have a money about, that another company supplied just by simply volunteering your service to learn more. So, small companies want to keep that productivity flowing cross-training, simple and plain. So, the key to actually cross-training and employee is to get the huddle up.

Management had to huddle up and decide who can take on this workload, who is capable to take on this work, who is ready to learn, willing to learn. That's the easiest route to take when it comes to cross-straining. You don't have to dump two big binders of scope of work on their desk and say read it, acknowledge it. Bite-sized pieces.

Small tasks along the way, and before you know it, they can cover that position if that person is out. It's really that simple. Who can you depend on, and a small company to help you guys out? Those are the ones that you train, you certify, and also many people are saying, well, I'd be compensated.

Small companies need to figure out other perks that they could give. I mean, they need something that folds instead of jingling. Got to understand that. So, you do got to break a little bit of bread, but also apply other perks to it as well for them taking on these extra job tasks, right?

I've also leave four free online courses in the description below as well. So, these courses are free. If you want the certifications, you have to pay for it. You get the whole course absolutely free.

Certifications for that course, you definitely have to pay. So, many things will take some time to check me out right quick in this tutorial. Swing over to my Facebook page, Marky Williams online certification courses. I got a page there you can like as well.

Checked it down now that's going to be at the end, pretending to similar content, which I mentioned before. So, I think I got two tutorials in regards to gaining work experience at your place of work, you know, how to do that intellectual property, how to just listen up, volunteer, and definitely get paid your worth. So, once again, it's Marky Williams, many thanks, and I'm out.

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