UX Research Methods & Usability Testing - A Case for Returning to In-Person Usability Testing

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35 learners

What you'll learn

This course includes

8.5 hours of video
Certificate of completion
Access on mobile and TV

Summary

Keywords

UX User experience Usability nng nielsen norman group ux design ux research customer experience service design ten heuristics ux writing information architecture

Full Transcript

In-person usability testing provides insights remote testing can miss. It offers unique benefits, such as building rapport, observing non-verbal cues, and providing immersive experiences for stakeholders that enhance understanding. Read More: https://www.nngroup.com/articles/traveling-usability-lab/ Watch Next: [https://www.youtube.com/watch?v=NdqTbpyvaIghttps://www.nngroup.com/videos/how-setup-mobile-usability-test/](https://www.youtube.com/watch?v=NdqTbpyvaIg) Enroll in live training: https://link.nngroup.com/yt-usability-testing Subscribe to our weekly newsletter: https://link.nngroup.com/yt-newsletter Follow us and stay connected: Linkedin: https://www.linkedin.com/company/nielsen-norman-group Instagram: https://instagram.com/nngux?igshid=YmMyMTA2M2Y= Twitter: https://twitter.com/nngroup _______________________________________________________ Chapters: 00:00 Introduction 0:24 Remote Testing Benefits 0:58 1. Building Rapport 1:43 2. Minimize Distractions 2:25 3. Subtle Cues 3:07 4. Full Sensory Experience 3:45 5. Multiple Devices and Platforms 4:20 6. Stakeholder Involvement 5:41 Conclusion 6:04 View More NN/g Content