UX Research Methods & Usability Testing - 15 User Research Methods to Know Beyond Usability Testing

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What you'll learn

This course includes

8.5 hours of video
Certificate of completion
Access on mobile and TV

Summary

Keywords

UX User experience Usability nng nielsen norman group ux design ux research customer experience service design ten heuristics ux writing information architecture

Full Transcript

Explore 15 user research methods beyond usability testing. We describe 5 scenarios where these methods offer a broad spectrum of insights for a better understanding of users. Read More: https://www.nngroup.com/articles/research-methods-glossary/ Watch Next: https://youtu.be/sBchy35JqaQ Enroll in live training: https://link.nngroup.com/yt-research-beyond-user-testing Subscribe to our weekly newsletter: https://link.nngroup.com/yt-newsletter Follow us and stay connected: Linkedin: https://www.linkedin.com/company/nielsen-norman-group Instagram: https://instagram.com/nngux?igshid=YmMyMTA2M2Y= Twitter: https://twitter.com/nngroup _______________________________________________________ Chapters: 00:00 Stakeholders Don't Always Understand the Full Scope of User Research 0:21 1. Understanding User's Full Context 0:59 2. Understanding User's Initial Reactions to a Visual Design 1:17 3. Collecting Metrics 1:38 4. Creating a User-Centered AI 1:53 5. Validating a Concept 2:08 Check NN/g's User Research Glossary 2:30 View More NN/g Content