Human Relations in Organizations - Human Relations: Cultural Intelligence (CQ)
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8 learners
What you'll learn
This course includes
10.5 hours of video
Certificate of completion
Access on mobile and TV
Summary
Full Transcript
Cultural Intelligence (CQ) is defined as the ability to relate to, and work effectively with, people from different cultural backgrounds.
CQ, like diversity and multiculturalism, is important to a successful and productive workplace.
The CQ model shows us how we can develop higher CQ using four stages: Drive, Knowledge, Strategy, and Action.
HROB152 Ch 11 Part 4 (final)
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