Operations Management Graduate MBA Course Lectures - Lecture 7 Work Design and Measurement

Operations Management Chapter 7: Work Design and Measurement This lecture explores: Job Design Quality of Work Life Methods Analysis Motion Study Work Measurement Operations Strategy This lecture is ideal for MBA students, business majors, and professionals seeking a clear, structured introduction to how operations support organizational strategy and leadership. 📚 Whether you’re preparing for an exam, teaching a course, or strengthening your leadership toolkit, this session provides a practical and conceptual foundation for managing operations in today’s complex environment. The textbook for this course is Operations Management by William J. Stevenson: https://amzn.to/4ruYWF5 https://amzn.to/3ZNxFkR https://amzn.to/3MJ5KiZ https://amzn.to/4at9s9J As an Amazon Associate, I earn from qualifying purchases. If you found this helpful, please like, subscribe, and share with others studying business and leadership. 0:00 Introduction 0:07 Specialization (Efficiency) 2:30 Behavioral Approaches to Job Design 4:10 Quality of Work Life 5:38 Comparing Compensation Approaches 9:28 Analyzing the Job: Flow Process Charts 11:05 Analyzing the Job: Worker-Machine Chart 12:24 Work Measurement Techniques 13:49 Learning Curves 14:38 Interesting Characteristics of Learning 15:04 Learning Illustrated 15:54 Learning Curve Applications 17:15 Lecture 7 Summary