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Complete Tutorial – Part 2 | AWS Connect | User : A 2.a: Call Flow and Amazon Lex v2 Integration ( continue) Introduction to Amazon Lex v2 - Integrating Amazon Lex v2 with Amazon Connect - Building and testing conversational experiences - Use cases and best practices for Lex integration - Setting up prompts for personalized messages Call flow development - Implementing self-service options in Amazon Connect - Creating automated processes for common queries - Hands-on exercises for self-service configuration - Setting up prompts for personalized messages Transfer options: agent, queue or phonenumber. #awsconnect #aws #tutorial #amazonconnect Join this channel to get access to perks: https://www.youtube.com/channel/UCMX_CHkmqREa1hO0g7zH40w/join
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