AWS Connect Tutorial | Read The Manual - Chapter 4. Use Lex for NLP (Get customer Input) | Amazon Connect Tutorial | Read The Manual

Chapter 4. Use Lex for NLP (Get customer Input) | Amazon Connect Tutorial | Read The Manual Steps to add an Amazon Lex bot to Amazon Connect. With Amazon Lex, you can build conversational interactions (bots) that feel natural to your customers. Amazon Connect with Amazon Lex bots can also capture customer input as digits that customers enter on their numeric keypad when used in an Amazon Connect contact flow. This way customers can choose how they want to enter sensitive information such as account numbers. #AWSConnect #aws #tutorial #awsconnecttutorial #amazonconnect Join this channel to get access to perks: https://www.youtube.com/channel/UCMX_CHkmqREa1hO0g7zH40w/join