As voice AI agents become more integrated into business workflows, the need for dynamic, context-aware knowledge retrieval is greater than ever. In this talk, Rob will share how he uses Neo4j as a real-time knowledge store powering intelligent voice agents that support customer service, sales, and operational tasks across sectors. By leveraging Neo4j’s graph structure, our agents can understand and traverse complex relationships—between products, services, customers, and support documentation—to deliver accurate, personalised responses in real time.
Speaker: Rob Wylie
Resources:
Get Started with Aura - https://bit.ly/3LOLrjh
Deployment Center - https://bit.ly/4jOelM3
Ground AI Systems and Agents with Neo4j - https://bit.ly/4oVsnyb
#nodes2025 #neo4j #graphdatabase #graphrag #knowledgegraph
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