Jewelry Sales Training - Day 1 Building a sales training course and staying creative

Want to see how a sales training course is created? Subscribe and follow along to see the creative all the way through to marketing it. Here is my first one https://www.udemy.com/course/secrets-to-closing-more-jewelry-sales/?referralCode=E105D00FAB914E4CD6F1 Here is my first free course https://youtube.com/playlist?list=PLagL64jjVw7WD9rUYtTQlN4-sLSy-AWpD Below is the outline missing only the details around the gemstone part of the outline (not enough space in a youtube description for that Pre-Opening A Sale Mindset Positive outcome for the days you’re gonna get a lot of know but that means your closer to yes Can’t control how other people speak Jewellery is a big decision Morning Routine What happens when you wake up ? Read Meditate Exercise Rush and get ready to work ? Plan an prepare or fail Fuck opinions What you have decided to do by being in sales is frowned upon by many people it does not matter if its jewelry or car’s How you allow external opinions can effect is a negative way have attention on this How to Open a Sale Opinion You have a great sense of style could we get your opinion on something ? Compliment Wow your ring is beautiful I have to know there must be a story behind that ? What’s your name Hi my name is XXX whats your name ? Rules of sales Always agree – Even if the customer is wrong you don’t win by telling them that spend time Always expect objections – It costs to much and I don’t know if ill wear it expect them because it’s going to happen how you handle it is something totally different Always ask for a referral – Even if a purchase does not happen everyone has friends and who knows maybe they know someone that might be interested. Always close a sale – Even if you don’t think the person will buy you need to always ask maybe the person was just having a bad day. Or maybe they just look mad/upset all of the time no matter how hard you try you might not understand what’s really going on Don’t over explain – You might already know a lot of information about the brands your sell and the gemstone. This does not mean your guest needs to know everything for example if you know a sapphire is a 9 and that means its very difficult to break. If the person asked you nothing about durability then don’t mention this. Story Telling Story Selling – Know more about the gemstone or design process have stories that sell not facts Don’t make the story longer than it needs to be – 30 min stories are not needed make it a sentence or a paragraph Gemstones and Jewellery ( i had to remove this category otherwise it would be to many words for the description) Recommended free educational resources on youtube - That jewelry guy - Gemstones / Gemstones.com Companies that offer paid for gemstone and diamond based education - GIA - IGI - IGS - Debeers Institute of diamonds How to handle all objections Its down to two different things - Its money or the piece - Make the person feel heard before overcoming it - They might give you something Close Always give options that lead to a choice - So would you like this piece or the set today ? - So would it make more sense on your side to start with the VS or VVS - Based on what you already have in your jewellery wardrobe my recommendation would be this or that what would you like to go ahead with today - Would you like to use are financing or would you prefer to pay on card today - Ok let me get the paper for your warranty and should I start wrapping up the X or X ? Referral - Always ask closed or not closed - Easiest people to sell to - Give the person a reason to want to refer someone to you - Overdeliver on service to receive it Follow up - Social Media - Are you visible ? - Can you post ? - What is on your companies social media ? - Phone - Do text message campaigns go out to people ? - Email - What goes out to customers via email ? How can you use this ? - Role play - Practice saying it to yourself or a voice recorded Getting a job - Visit the actual store - Call the store - Customise your CV Equipment used for filming Go pro hero 9 - (camera used to record this video) https://amzn.to/3V5jgNq Cannon M50 - (camera on the tripod) https://amzn.to/3CyTDx0 Rode Wireless Go Microphone - https://amzn.to/3T1TdVz Not my ring light but an option if you want to not need to connect it to the wall ( https://amzn.to/3SCRia ) Find me - Linkedin - https://www.linkedin.com/in/levoncall... - Facebook - https://www.facebook.com/levon.callin... - Twitter - https://twitter.com/LevonCallinan - Email - [email protected]