Virtual Assistant Training - What is a CRM? CRM Introduction for Beginners

Title: What is a CRM? CRM Introduction for Beginners ⭐ Join this channel to get access to perks and become a sponsor: https://www.youtube.com/channel/UCRrqRpJRRmQHtr4A5vVZoGQ/join 👥 Join our circle community: https://bit.ly/40xqONa 🎓 Check out our Free VA Course: https://www.youtube.com/@ChadGodoyworkfromhome/courses 📥 Download MY Secret AI toolbox I use: https://bit.ly/AISToolbox Skillful CRM Website: https://bit.ly/4iQuG29 My equipment/Tools: Noise Cancelling Headsets: Jabra Evolve2 40 SE Stereo Wired Headsets USB-A Passive Noise Cancelling Headphones : https://bit.ly/3R6QGdG Logitech H540 Headset: https://bit.ly/42jPfxF Logitech H390 Headset: https://bit.ly/3FU87vB Webcam: Logitech C920 HD Webcam: https://bit.ly/4crxvoX Keyboard: Logitech MK470 Slim Wireless Keyboard & Mouse: https://invl.io/cljo6gi If you’re watching this video you probably wondering what is a CRM for? Yeah, Its hard to juggle a lot of data for your business. Leads generated by your marketing team, sales generated by your sales team, and the data prepared by your admin team. All this needs an efficient system to manage so you and your team can analyze your customer behavior and allows your business to navigate smoothly and effectively. But before we go to our topic, don’t forget to subscribe, and comment “Lets Learn CRM” so we can include you on our next Gcash raffle and win 500 pesos sponsored by SKILLFULL CRM! SKILLFUL CRM is an all in one CRM platform that help business grow /by managing their business, from Website Building, to training AI, Capturing Leads, and Converting them, this CRM can do everything in one single platform. Okay, CRM also known as (customer relationship management) is **the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle**. The goal is to improve customer service relationships, assist with customer retention and drive sales growth. But… What exactly the things CRM Can actually do for you? Okay, Imagine - Charlie… Charlie runs a team for his Big Health Company business,/ he sells health services/ and products to his customers Charlie on a day to day basis run ads for marketing. He makes money running ads in Facebook and Google, and Bing and TikTok → With those ad created, he needs a system to store all of the Data Gathered from those ads coming to his website in one single platform. Understanding which campaign works / is vital for Charlie’s ad success. Those data gathered will allow him to know what ad is getting success so he can pour money into it and which ad needs to stop running for him not to lose money running ads that don’t work. Not just that… He can also know what happen to every leads he collected inside his CRM. Knowing which product they bought in a given day, what links did they click,what content did they watched and how many people do not like their products, those kind of stuff are vital for him and his team/ to know what strategy they can develop so that they can achieve their goals and grow his business. He can also automate every process he needs to do like… Book a call to an incoming leads from different platforms. Sending an email to a recent buyer who purchase his product. So, even Charlie is sleeping he can easily email people and give them information on how they can talk to him or access their products or service. Having CRM /will allow businesses like Charlie acquire costumers with ease , analyze their data along with his team/, manage them, /and run efficiently /and smoothly /everyday. And on this day and age, with the help of AI or Artificial Inteligence. A lot of CRM have capability to learn your brand and answer CHAT, SMS, and Calls for you so if ever one member of the team is resting no worries you can still provide a good customer service. And so, a good CRM can handle most of your digital marketing needs. From Building a website… To acquiring leads… To understanding customer behavior… To automating messaging like SMS and email… To processing payments. And training AI so almost 24/7 /your business can run efficiently and effectively serving your customers. Here some of the well known brand that provide a CRM application service you may want to check. #crm