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In Day 45 of our CRM backend development series, we implement role-based ticket access to ensure that users only see the tickets relevant to their role. You’ll also learn how to fetch a specific ticket using its ID. Understanding access control in backend systems is crucial for both security and functionality. This lesson will help you enforce proper data visibility for Customers, Engineers, and Admins. 📌 What you’ll learn in this video: - Role-based logic to fetch tickets: - Customers: Tickets created by them - Engineers: Tickets assigned to or created by them - Admins: All tickets in the system - How to fetch a ticket using its Ticket ID - Writing clean controller logic for conditional data access -Tips for organizing role permissions in your backend 🔗 Missed Day 44? Watch it here: https://youtu.be/0N9KqRLMYdo Assignment Submission Form: https://forms.gle/LKoCwi2AYcD3bhTA9 Github Link: https://github.com/Vishwa07dev/BE-Cou... CRM - Project statement : https://docs.google.com/document/d/1x...
