Backend Development Mastery with Node.js | Vishwa Mohan - Add & Fetch Comments in Tickets | CRM Backend | Day - 46

Welcome to Day 46 of our CRM Backend Development Series! In this session, we enhance our ticketing system by enabling commenting functionality on tickets. This feature allows users to communicate effectively through ticket threads — essential for real-time collaboration and issue tracking. You’ll learn how to add comments to a ticket, fetch all comments for a given ticket, and associate comments with the ticket ID and the user who posted them. This lesson reinforces concepts like data relationships, nested queries, and modular controller logic — a must-have for scalable backend systems. 📌 What you’ll learn in this video: ✅ How to add comments to a ticket ✅ Fetch all comments related to a specific ticket ✅ Link comments with users and tickets (relationships) ✅ Structuring MongoDB schemas for embedded/nested data ✅ Writing efficient routes and controller logic for comments ✅ Best practices for organizing ticket-related data 🔗 Missed Day 45? Watch it here:https://youtu.be/UTimMcMGPT0 Assignment Submission Form: https://forms.gle/LKoCwi2AYcD3bhTA9 Github Link: https://github.com/Vishwa07dev/BE-Cou... CRM - Project statement : https://docs.google.com/document/d/1x...