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Module 5 | Doug Rauch on How Customer Feedback Built Daily Table - Social Entrepreneurship Interview
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Creating Change through Social Entrepreneurship - Module 5 | Doug Rauch on How Customer Feedback Built Daily Table - Social Entrepreneurship Interview

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What you'll learn

This course includes

  • 9.5 hours of video
  • Certificate of completion
  • Access on mobile and TV

Summary

Full Transcript

Have you ever wondered how social entrepreneurs truly understand and solve complex community problems? In this lesson, join us for a deep dive with Doug Rauch, founder of Daily Table, as he shares the surprising pivots and critical insights gained from direct community engagement that shaped his innovative social enterprise. He reveals how listening to the target customer transformed his initial vision for addressing food insecurity into a highly effective model providing affordable, nutritious, and convenient food. 🎯 Learning Objectives • Discover how direct customer and community feedback can lead to significant pivots and innovations in social enterprises. • Understand that food insecurity is often not about lack of food, but the affordability, nutritional quality, and convenience of healthy options. • Learn the importance of adapting your solution based on the real-life needs and constraints of your target beneficiaries, such as time for cooking. • Explore various methods of gathering community insights, from informal group discussions to structured focus groups. • Appreciate how community input can influence core aspects of a venture, including its branding and public perception. 📚 About the Course Have you ever wondered what it would be like to create real change? You don't have to start your own organization to make a difference in the world. Everyone can learn the social entrepreneurship mindset and skillset to build social impact. In this course, you will immerse yourself in a social or environmental challenge you want to tackle. You'll start by researching your topic of choice, talking to people, and ideating a potential solution that you can contribute. Then, you'll build a business model around that solution, understanding concepts like measuring social change, ensuring financial viability, funding and pitching. This course is a safe space to experiment and explore. You'll be guided by a ten stage framework to help structure your journey. Along the way, you'll hear from social entrepreneurs around the world through case studies and campus conversations. These include Yale alumni, members of the New Haven community, and global changemakers. Everyone is welcome to join this course! You can apply your lived, learned, or professional experience to discover how you're going to make a difference. #SocialEntrepreneurship #YaleCourse #Impact #Changemakers #BusinessPlan #DesignThinking

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