UX Basics - Experience Design: The Next Iteration of UX?

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37 learners

What you'll learn

This course includes

3.5 hours of video
Certificate of completion
Access on mobile and TV

Summary

Keywords

UX User experience Usability nng nielsen norman group ux design ux research customer experience service design ten heuristics ux writing information architecture

Full Transcript

As an umbrella term for UX/CX work, “experience design” reflects blended roles and core human-centered principles. Read More: https://www.nngroup.com/articles/experience-design/ Watch Next: https://www.nngroup.com/videos/ux-maturity-model-stages/ Enroll in live training: https://link.nngroup.com/yt-ux-basic-training Subscribe to our weekly newsletter: https://link.nngroup.com/yt-newsletter Follow us and stay connected: Linkedin: https://www.linkedin.com/company/nielsen-norman-group Instagram: https://instagram.com/nngux?igshid=YmMyMTA2M2Y= Twitter: https://twitter.com/nngroup _______________________________________________________ Chapters: 00:00 Introduction 00:38 Definition 01:13 Blurring Roles 01:55 Rebranding UX 02:25 The New UX?