Lessons in Communication - Delivering Difficult News

4.0 (1)

19 learners

What you'll learn

This course includes

13 hours of video
Certificate of completion
Access on mobile and TV

Summary

Keywords

communication difficult news meetings uncomfortable situations speak with clarity show empathy

Full Transcript

Delivering difficulty news can always be difficult, but we will show you some goals on how to deliver the difficult message. Your goal should be to ensure clarity plus display empathy and compassion. Your keys should be preparation, body language, handling confrontation, closing, and follow up. Team Members: Juan David Vargas Lopez, MBA ’19 Maya Boutros, MBA ’20 Deepak Bansal, MBA ’19 Judd Olanoff, MBA ’20 Karan Anand, MS ’19

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