Let's talk about why knowing AI is becoming essential for IT professionals. You might think AI is just for data scientists or researchers, but it's actually transforming IT support too. Let's dive in!
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0:00 Introduction
0:18 Why should you care about AI?
0:39 Automating routine tasks
1:20 User support
2:05 Enhanced security
3:19 Where to start
3:27 Conclusion
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