Digital Marketing Full Course [2026 Updated] | Simplilearn - What Is CRM? | CRM Course For Beginners | Customer Relationship Management | Simplilearn

🔥Meta - Digital Marketing Specialist - https://www.simplilearn.com/master-in-digital-marketing?utm_campaign=Ci_qMjf8JRg&utm_medium=DescriptionFirstFold&utm_source=Youtube 🔥Digital Marketing Specialist - https://www.simplilearn.com/master-in-digital-marketing?utm_campaign=Ci_qMjf8JRg&utm_medium=DescriptionFirstFold&utm_source=Youtube 🔥Professional Certification in Digital Marketing (India Only) - https://www.simplilearn.com/professional-digital-marketing-program?utm_campaign=Ci_qMjf8JRg&utm_medium=DescriptionFirstFold&utm_source=Youtube In this video by Simplilearn on CRM, we’ll take you through the basics of Customer Relationship Management — what it is, why it matters, and the key parts that make it work. You’ll also learn how CRM managers handle their daily tasks with real-world examples to make it easy to understand. Plus, we’ll show you a cool demo on using AI to train ChatGPT as a customer support bot, and explore five popular CRM AI tools like Zoho, Hubspot, and Freshsales. Whether you’re new to CRM or want to see how AI can boost your skills, this video has got you covered! 00:00:08 - Introduction 00:00:40 - What is CRM? 00:02:00 - Why CRM is important? 00:04:13 - Main Components of CRM 00:06:48 - How CRM Works? 00:08:14 - What does a CRM Manager do? 00:09:32 - Real World CRM Examples 00:11:06 - ChatGPT as a Customer Support Bot 00:25:58 - Exploring Zoho's Free CRM Software 00:38:45 - Hubspot 's CRM Software 00:50:31 - Freshsales's CRM Software 00:56:21 - Bitrix's CRM Software CRM, or Customer Relationship Management, is a way businesses keep track of and manage their interactions with customers. It helps companies organize customer information, improve communication, and build better relationships to make customers happy and loyal. Think of it as a tool that helps businesses understand what customers need and how to serve them better. ✅ Subscribe to our Channel to learn more about the top Technologies: https://bit.ly/2VT4WtH ⏩ Check out More Videos By Simplilearn: #CRM #DigitalMarketing #CustomerRelationshipManagement #business #simplilearn #2025 ➡️ About Post Graduate Program in Digital Marketing Get a hands-on Live Interactive Learning experience with this Digital Marketing Course. Learn via fundamental and advanced material, preparing you for your Digital Marketing Career. Get a Meta Certified Digital Marketing Associate exam voucher worth USD $99 to showcase your skills. Key Features: ✅ ✅ ✅ Masterclasses delivered by Industry Expert ✅ Gain hands-on experience managing your budget in paid marketing campaigns via Stukent Digital Marketing Simulation ✅ Build your website & learn real-world hands-on digital marketing techniques ✅ ✅ ✅ Meta Certified Digital Marketing Associate exam voucher worth USD $99 ✅ 5 Capstone problem statements and 15+ course-end projects ✅ 10+ case studies from brands like Adidas, KFC, Nike, Intel, etc. ✅ Learn via Harvard Business Publishing case studies ✅ 35+ digital marketing tools ✅ Boost productivity with ChatGPT and AI tools (Blue Willow, Stable Fusion & Well Said Labs) ✅ Course aligned with Hootsuite and SE Ranking certification ✅ Learn using Meta Business Coach Chatbot ✅ Live classes delivered by Industry Experts along with self-paced content ✅ Simplilearn's JobAssist helps you get noticed by top hiring companies Skills Covered: ✅ Website Creation ✅ Behavioral Marketing ✅ Keyword Research ✅ Search Engine Optimization ✅ Search Engine Marketing ✅ Campaign Management ✅ Social Media Marketing ✅ Mobile Marketing ✅ Content Marketing ✅ Content Strategy ✅ Strategies for Paid Campaigns ✅ Analytics ROI and Evaluation ✅ AI Automation and Emerging Technology Learning Path: ✅ ✅ Website Creation: First Step in Your Digital Marketing Journey ✅ Digital Marketing Landscape ✅ Behavioral Marketing ✅ Search Engine Optimization (SEO) ✅ Search Engine Marketing (SEM) ✅ Social Media Marketing (SMM) ✅ Email Marketing ✅ Mobile Marketing ✅ Content Strategy ✅ Strategies for Paid Campaigns ✅ Analytics, ROI & Evaluation ✅ AI, Automation & Emerging Technology ✅ Digital Marketing Capstone Electives: ✅ Stukent Digital Marketing internship ✅ Digital Marketing Meta Master Session ✅ Digital Marketing Academic Masterclass ✅ Affiliate Marketing ✅ Blogging ✅ Ecommerce Listing ✅ B2B Marketing ✅ PGDM: Generative AI in Sales and Marketing 👉 Learn More At: https://www.simplilearn.com/in/master-in-digital-marketing?utm_campaign=Ci_qMjf8JRg&utm_medium=Description&utm_source=Youtube