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Troubleshooting Internet Connections | Google IT Support Certificate
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Google IT Support Certificate - Troubleshooting Internet Connections | Google IT Support Certificate

Unlock Your IT Potential: Master Support Skills with Google's Comprehensive Certificate!

5.0 (2)
37 learners

What you'll learn

Provide technical support for various IT systems and devices
Install, manage, and troubleshoot computer programs and hardware
Understand and implement network communication and security protocols
Develop practical skills in IT customer service and problem solving

This course includes

  • 27.3 hours of video
  • Certificate of completion
  • Access on mobile and TV

Summary

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Full Transcript

Feel empowered as you study Internet troubleshooting on the three most common operating systems available. You will become familiar with tools like ICMP, ping, traceroute, nslookup, and many more. Learn exactly what The Cloud and hardware virtualization are, and what they have to do with IaaS, PaaS, and SaaS. Jump into addressing and subnetting to discover how the world “outgrew” IPv4 and began adopting IPv6. 0:00 Troubleshooting and the Future of Networking 2:11 Ping: Internet Control Message Protocol 7:20 Traceroute 10:09 Testing Port Connectivity 12:36 Name Resolution Tools 14:55 Public DNS Servers 18:42 DNS Registration and Expiration 21:09 Host Files 21:30 What is the Cloud? 31:07 Everything as a Service 34:01 Cloud Storage 36:01 IPv6 Addressing and Subnetting 42:55 IPv6 Headers This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT. Take the Certificate HERE: https://www.coursera.org/google-certificates/it-support-certificate?utm_source=google&utm_medium=institutions&utm_campaign=youtube-organic__geo--Global&utm_content=vid---xa6dAs3h6c__topic--IT&utm_term=youtube-description Subscribe HERE: https://goo.gle/subscribegcc #GrowWithGoogle #GoogleCareerCertificate #InformationTechnology Why earn a Google Career Certificate? ► No experience necessary: Learn job-ready skills, with no college degree required. ► Learn at your own pace: Complete the 100% online courses on your own terms. ► Stand out to employers: Make your resume competitive with a credential from Google. ► A path to in-demand jobs: Connect with top employers who are currently hiring.

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