Mobile App Academy - Mobile App Academy: Customizing Mobile Agent - Field Service Management

Today we have a guest speaker to walk us through the basics of customizing Field Service within Mobile Agent. Ian Kinnear is a Principal Technical Consultant on the Customer Outcomes team here at ServiceNow and will first talk through a few popular customizations before finishing with implementations tips and tricks. Timestamps: Overview - 1:59 Customization 1 - Adding time requirement before closing task - 9:50 Q&A - 33:20 Customization 2 - Communication to external widget - 44:57 We are live every other Tuesday at 10:00 A.M. Pacific. Check out the Mobile App Academy Page to attend the next one and for more information.https://community.servicenow.com/community?id=community_event&sys_id=5798efb91bfc88d0ada243f6fe4bcbaa Resources & Helpful Links Mobile Hierarchy - https://community.servicenow.com/community?id=community_article&sys_id=6dec2983dbf99450fb115583ca961919 Mobile App Academy Playlist - https://www.youtube.com/playlist?list=PLkGSnjw5y2U5bf79MQ1BPDk6hwOjXY54D Mobile Community - https://community.servicenow.com/community?id=community_forum&sys_id=b7aab358db54e3c42be0a851ca961917 Start your mobile implementation - https://www.servicenow.com/success/playbook/mobile-apps-get-started.html#resources?cid=youtube:smkc:mobile