This 21 lesson course will help you understand the role of a travel agent and to gain a familiarity with key travel industry terminology. The course covers the different procedures undertaken in a travel agency in relation to travel bookings: from the initial quotation stage through to the time of travel. You will explore the various types of enquiries and proposals that are common within the industry, alongside developing the skills and knowledge required to prepare quotations, book supplier products and services and process travel related documentation.
For full course and certification: https://www.dct-online.com/course/travel-agency-operations
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