Mastering Workplace Motivation: A Course for Managers - Hackman and Oldham: Job Characteristics Model of Motivation

How do the characteristics of the task at hand affect motivation? This is the question that Hackman and Oldham tackle in their Job Characteristics model of motivation. In this video, we look at the three factors that contribute to Hackman and Oldham's 'Motivating Potential'. IMPORTANT CORRECTION: Thank you to @Curiousity22 for pointing out an error in this video. MP = Meaning x Autonomy x Feedback This is what I said in the video (at 03:30), but I incorrectly rendered this as a sum (MP = M + A + F) on screen. Get the Kindle eBook that accompanies the course, for just $2.99 (or local equivalent): https://geni.us/dAPQ Watching this video is worth 1 Management Courses CPD Point (see below for details) This video is part of course module number 3.7.3 Program 3: Managing and Leading Individuals Course 7: Motivation Section 3: Content Models of Motivation Main videos preceding this video include: - Introduction to Motivation https://youtu.be/hbPGqPLv2s4 - The Fundamentals of Motivation https://youtu.be/IVjnAZ-8-dY Primary Content (or needs) Models of Motivation videos include: - Abraham Maslow & The Hierarchy of Needs https://youtu.be/gz5zNx3KnrE - Clayton Alderfer & ERG Theory https://youtu.be/a01zosRYGnk - Frederick Herzberg & Two Factor Theory https://youtu.be/f_qyDfZYfXQ - David McClelland & Three Motivational Needs Theory https://youtu.be/jxNhGE3gPcA - Ryan & Deci: Self Determination Theory https://youtu.be/dR_-6pUfCBg - Daniel Pink & Motivation 3.0 https://youtu.be/5A5vxXwv92Q LESSON NOTES Richard Hackman & Greg Oldham offer us a very practical take on how to make a task motivating. Hackman and Oldham start from the assumption that most of us get an intrinsic reward from completing a task. This is a feature of David McClelland's Need for Achievement (nAch). https://youtu.be/jxNhGE3gPcA Hackman and Oldham argue that three psychological needs contribute to the motivation to do a piece of work. These are their three job characteristics. 1. Meaning (M) This is something that Danial Pink focuses on: https://youtu.be/5A5vxXwv92Q Hackman & Oldham suggest meaning is made up of 3 components: - Identity (i) - extent to which the worker identifies with the complete product - Variety (v) - we lose motivation if we get bored - Significance (s) - extent to which we find the work we are doing makes a worthwhile contribution 2. Autonomy (A) This is about a sense of responsibility for the job we are tasked with. Both Daniel Pink and Ryan & Deci (https://youtu.be/dR_-6pUfCBg) emphasize this 3. Feedback (F) Will we be able to monitor our progress - directly, or with the assistance of an observer (such as a manager or supervisor)? Hackman and Oldham calculate: Motivating Potential MP = M x A x F Meaning M = 1/3 x (i + v + s) High Motivating Potential leads to high motivation. This leads to: - High-quality performance - High levels of work satisfaction - Low absenteeism and staff turnover RECOMMENDED EXERCISE 1. If you haven't done so, look at our videos: - David McClelland and Three Motivational Needs Theory https://youtu.be/jxNhGE3gPcA - Ryan & Deci: Self Determination Theory https://youtu.be/dR_-6pUfCBg - Daniel Pink and Motivation 3.0 https://youtu.be/5A5vxXwv92Q 2. Consider the jobs and tasks that different team members do. What are the motivating potentials for each? [You can score each of i, v, s, A, F out of 10 to get a fair comparison. (2 MC CPD Points) 3. Where you find low scores, how can you shift the characteristics of the jobs to increase the motivating potential? (2 MC CPD Points) DOWNLOADS Free Resources - CPD Tools - https://gum.co/MC-CPD Paid resources - Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3) - Motivation Graphics Pack: https://managementcourses.gumroad.com/l/usVxk ($2) RECOMMENDED READING Get the Kindle eBook that accompanies the course, for just $2.99 (or local equivalent): https://geni.us/dAPQ The best of modern thinking on motivation, in accessible business books. These are all modern classics: - HBR Guide to Motivating People https://geni.us/sO2IKgn - Start With Why: How Great Leaders Inspire Everyone To Take Action https://geni.us/vjErAN - Lead, Motivate, Engage: How to INSPIRE Your Team to Win at Work https://geni.us/ABkZEx - Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smart https://geni.us/E39I - Payoff: The Hidden Logic That Shapes Our Motivations https://geni.us/uMaP 🎯 Management Courses Continuing Professional Development (CPD) Points You can record your Management Courses CPD points on our free, downloadable CPD record log. Download it here: https://gum.co/MC-CPD Each video has two levels of MC CPD points. For this video: - If you watched the video, record 3 MC CPD points - If you also carried out all the recommended exercises, score a total of 11 MC CPD points Links to our book recommendations are affiliated through Amazon #Motivation #JobCharacteristics #HackmanOldham