00:00 Intro
00:07 Responding to Personal Questions You Don’t Want to Answer
02:22 Handling Silence in a Conversation
04:26 Correcting a Misunderstanding
06:16 Breaking the Ice
08:11 Being the New Person in a Group
10:26 Showing Sympathy for Small Problems
12:24 Reacting When People Switch to Fast or Slang English
14:28 Ending a Conversation Politely
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