Creating Personal Impact for Career Advantage - Assertiveness - Recognize Passive, Aggressive, & Assertive Behaviors

Do you know how to recognize Passive, Aggressive, & Assertive Behaviors? What are the: - voice and speech patterns - typical words and phrases - facial expressions, and - body language that are associated with passive, aggressive, and assertive behaviors? Watching this Video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of course module number 1.5.2 Program 1: Managing Yourself Course 5: Personal Impact Section 2: Assertiveness Primary videos that preceed this video include: - Assertiveness - What are Passive, Aggressive & Assertive? https://youtu.be/KmrokQdsjTA Primary videos that follow this video include: - Assertiveness - What to Say to be Assertive https://youtu.be/xrRVayJW-BA LESSON NOTES ============ You can recognize Passive, Aggressive, and Assertive behaviors from clues in: - voice and speech patterns (hesitant, abrupt, or fluent) - typical words and phrases (cautious, pushy, or respectful) - facial expressions (evasive, severe, or relaxed) - body language (closed, broad, or open) RECOMMENDED EXERCISE ====================== 1. Think through some of your colleagues at work. Wha are their typical behaviors, and what does that tell you about their default passive, aggressive, or assertive approach? (2 MC CPD Points) 2. Start to notice passive, aggressive, or assertive behaviors when you meet people. How do they make you feel? And how do you respond to them? (2 MC CPD Points) 3. On the next three occasions when you notice unhelpful behaviors in people you are with, consciously choose to remain assertive. (3x2 MC CPD Points) DOWNLOADS =========== Free Resources - CPD Tools - https://gum.co/MC-CPD Paid resources - Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3) RECOMMENDED READING ===================== - Assertiveness at Work https://geni.us/epp1 Management Courses Continuing Professional Development (CPD) Points =========================================================== You can record your Management Courses CPD points on our free, downloadable CPD record log. Download it here: https://gum.co/MC-CPD Each video has two levels of MC CPD points. For this video: - If you simply watched the video, record 3 MC CPD points - If you also carried out all of the recommended exercises, score a total of 13 MC CPD points ___ Note: Links to our book recommendations are affiliated through Amazon