Travel Agency Operations
4.0
(1)
10 learners
What you'll learn
This course includes
- 1 hours of video
- Certificate of completion
- Access on mobile and TV
Course content
1 modules • 23 lessons • 1 hours of video
Travel Agency Operations
23 lessons
• 1 hours
Travel Agency Operations
23 lessons
• 1 hours
- Intro Video_ Foundations of Travel Agency Operations 00:38
- Lesson 1.1 Stakeholders in the Tourism Market 01:38
- Lesson 1.2 Alternate Types of Travel Agents 02:23
- Lesson 1.3 Other Stakeholders in the Travel Agency Sector 08:08
- Lesson 2.1 The Travel Agent's Selling Process 02:43
- Lesson 2.2 Travel Agency Terminology 07:05
- Lesson 3.1 Responding to Enquiries 03:27
- Lesson 3.2 Providing Proposals and Quotations to Clients 02:38
- Lesson 3.3 Customer Profiles 02:57
- Lesson 3.4 Sourcing Product Costing 03:48
- Lesson 3.5 Flight Bookings 01:15
- Lesson 3.6 Currency Conversions 01:43
- Lesson 3.7 Providing Quotes to Clients 03:56
- Lesson 4.1 Travel Booking Workflow 05:12
- Lesson 4.2 Advantages of Mid-Office Systems 03:02
- Lesson 5.1 Booking with Suppliers 04:47
- Lesson 5.2 Electronic Bookings 02:10
- Lesson 5.3 Booking Multiple Products and Services 02:27
- Lesson 6.1 Principles of Documentation 02:03
- Lesson 6.2 Confirmation Documents 02:11
- Lesson 6.3 Booking and Financial Records 03:31
- Lesson 6.4 Calculating Booking Yields 02:24
- Lesson 6.5 Final Documentation 04:24
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