Travel Agency Operations
4.0
(1)
10 learners
What you'll learn
This course includes
- 1 hours of video
- Certificate of completion
- Access on mobile and TV
Course content
1 modules • 23 lessons • 1 hours of video
Travel Agency Operations
23 lessons
• 1 hours
Travel Agency Operations
23 lessons
• 1 hours
- Intro Video_ Foundations of Travel Agency Operations00:38
- Lesson 1.1 Stakeholders in the Tourism Market01:38
- Lesson 1.2 Alternate Types of Travel Agents02:23
- Lesson 1.3 Other Stakeholders in the Travel Agency Sector08:08
- Lesson 2.1 The Travel Agent's Selling Process02:43
- Lesson 2.2 Travel Agency Terminology07:05
- Lesson 3.1 Responding to Enquiries03:27
- Lesson 3.2 Providing Proposals and Quotations to Clients02:38
- Lesson 3.3 Customer Profiles02:57
- Lesson 3.4 Sourcing Product Costing03:48
- Lesson 3.5 Flight Bookings01:15
- Lesson 3.6 Currency Conversions01:43
- Lesson 3.7 Providing Quotes to Clients03:56
- Lesson 4.1 Travel Booking Workflow05:12
- Lesson 4.2 Advantages of Mid-Office Systems03:02
- Lesson 5.1 Booking with Suppliers04:47
- Lesson 5.2 Electronic Bookings02:10
- Lesson 5.3 Booking Multiple Products and Services02:27
- Lesson 6.1 Principles of Documentation02:03
- Lesson 6.2 Confirmation Documents02:11
- Lesson 6.3 Booking and Financial Records03:31
- Lesson 6.4 Calculating Booking Yields02:24
- Lesson 6.5 Final Documentation04:24
