Mastering Hospitality: Essential Skills for Service Success
Master the Art of Hospitality: From Menu Design to Guest Satisfaction - Unlock professional restaurant and hotel service skills with our comprehensive training tutorials!
4.5(6)
113 learners
What you'll learn
Identify different types of menus and their characteristics
Demonstrate effective guest greeting and seating techniques
Apply techniques for handling guest complaints in hospitality settings
Illustrate various food service styles and procedures in the restaurant industry
This course includes
3 hours of video
Certificate of completion
Access on mobile and TV
Course content
1 modules
• 39 lessons
• 3 hours of video
Hospitality Service Fundamentals and Best Practices
39 lessons
• 3 hours
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What is Menu: Definition & Types (Tutorial 2)10:30
How a Waiter or Host Greet or Welcome and Seat Guest at Restaurant (Tutorial 40)08:24
Handling Guest Complaint at Hotel or Restaurant - 10 Things you Must Know (Tutorial 21)05:56
Basic Food and Beverage Service Rules and Regulations (Tutorial 17)04:35
How Waiter should Serve Food at Hotel or Restaurant - F & B Service Training (Tutorial 20)04:09
How to Take Food and Beverage Order from Guest at Restaurant (Tutorial 27)04:42
Banquet Food and Beverage Service Style (Tutorial 4)05:22
Buffet Style Service : Table Setting & Service Procedure (Tutorial 6)04:47
What is American Style Food Service - Feature, Table Setting, Service Procedure (Tutorial 23)04:59
How a Waiter or Server Should Carry Tray in Hotel and Restaurant (Tutorial 13)03:27
What is French Style Food Service - Feature, Table Setting, Service Procedure (Tutorial 24)05:09
Family Style Service Procedure - Tutorial 503:23
Polite Expressions used in Hotel Industry - English for Hotel (Tutorial 49)03:49
Russian Food Beverage Service - Meaning, Table Setting,Advantage,Disadvantage (Tutorial 29)04:38
Different Types of Catering Operations in Hospitality Industry - Tutorial 5405:38
How to Maintain Personal Hygiene in Hotel and Restaurant Industry - Tutorial 5304:58
8 Waiter Guest Hotel Restaurant Food Beverage Service English Dialogue Conversation-Tutorial 5609:41
How a Waiter should Clear Guest Table and Remove Plates in Hotel and Restaurant (Tutorial 35)04:08
Chinese Food and Beverage Service Style (Tutorial 3)05:03
Uniform or Dress Code of a Waiter or Waitress of a Hotel or Restaurant (Tutorial 36)03:28
Wine in Hospitality Industry : Characteristics & Types (Tutorial 1)07:14
How to Settle Guest Bill in Hotel and Restaurant or Guest Bill Payment Method - Tutorial 5804:17
How to be a Better Waiter - Learn How to Memorize the Menu (Tutorial 45)06:42
Different Types or Classification of Buffet Service at Restaurant (Tutorial 26)03:58
What is Silver Service - Procedure Table Set Up Features (Tutorial 12)03:27
How a waiter should Serve Tea or Coffee at Restaurant - Tutorial 4603:56